Village house ... hmmmm

[chrisc]

I just finished upgrading it and it disappeared!! hover over the square and although it is blank it shows it is there as level 5 in the balloon text. If i set it back to level 4 it comes back .. of course NOT looking upgraded though. Yes I emptied both caches ... anyone else?

[Wild Ones rulz101]

I've bet you heard this a lot, but try sending a support ticket, it sounds like a new glitch and you should report it so PD knows that it's in the game.

[chrisc]

Thanks I just sent in 3 .. one for this situation, one for still not seeing a camel roamer which is clearly shown on a gold item i purchased and then to give them what for (as nicely as I could) about paying for gold and then immediately my prices increased for all the gold items. time will tell.

[Kettie]

I'm having problems with the village house upgrade too ... mine DOES show, but not in the square where I put it. Instead, it sits in the middle of FOUR squares somewhere below and to the left of where I place it. And yes, I'll be sending in a ticket.

[chrisc]

my first response to this ticket was them giving me a link to learn HOW to upgrade buildings LOLOLOLOLOL oh boy! Anyway I see now that my neighbors are getting the upgraded version but I still am not no matter where I try to put it .. I responded to their silly first attempt to solve my ticket so it is still open .

[Kettie]

I know it's Easter now, so I'm not expecting a reply today or even in the next few days, but just wondering how long it usually takes PD to reply outside of public holidays? My question about this Village House is still listed as "pending" from a week ago ...

[chrisc]

I can NOW upgrade this building however ... when I try to move it it jumps spaces or even sits within another item .. sent ticket .. they asked for a screen capture .. sent one, waiting to hear what now.

[karyn48champ]

I have place 3 requests on 3 different day anh Have NEVER received a response! When I have written to Garden of Time]always[ received a response within 3 days ! Blackwood does not answer just marks it as closed??

[chrisc]

I have place 3 requests on 3 different day anh Have NEVER received a response! When I have written to Garden of Time]always[ received a response within 3 days ! Blackwood does not answer just marks it as closed??

I remember hearing a ways back that you should never place more than one ticket for any one situation ... better to go to your original ticket and add to that if you need to .. it holds things up .. It took a bit longer for B&B to reply to mine but they did .. hang in there

[Kettie]

Just checked back on my ticket ... apparently April 4th they replied with a generic cache-cleaning response. Funny I never got the email and it didn't show up as having a response in my account. On April 9th they closed the ticket, so I'm going to have a crack at re-opening it.