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  1. #1
    Join Date
    Mar 2012
    Posts
    2

    Default should get gold from the bottom "earn" and get nothing after i made the deal

    I made the deal with Toluna.com and should get 50 gols bars and i get nothing after i made the registry and so on
    Why is this so? and where are my gold? =(

  2. #2
    Join Date
    Oct 2011
    Location
    Battle Creek Michigan
    Posts
    1,745

    Default

    This is a quote from our Community Manager, Master Craft......

    Offers are controlled by third parties and not Playdom. You can view the status of your offers by clicking the help button in the Earn Gold pop up.

  3. #3
    Join Date
    Mar 2012
    Posts
    2

    Default

    Thank you i found the help and waiting now for an answer from TrialPay

  4. #4

    Default

    HBK, I think we're making Master Craft and Wild's jobs too easy by answering all these questions for them. Need to make Wild work harder for his moderator role or make sure he participates more in off topic games

  5. #5
    Join Date
    Aug 2011
    Location
    The Glade
    Posts
    4,970

    Default

    Quote Originally Posted by johnnykoo View Post
    HBK, I think we're making Master Craft and Wild's jobs too easy by answering all these questions for them. Need to make Wild work harder for his moderator role or make sure he participates more in off topic games
    You guys are making it quite easy for this forum! I always get here after the questions are answered! =P

    Like HBK said, those offers are controlled by 3rd parties, they have nothing to do with Playdom. Have you got your gold bars yet?

    Thanks Gir for an awesome Sig!
    Feel free to send me a PM if you have a question.
    Admins Rule!

  6. #6
    Join Date
    Oct 2011
    Location
    Battle Creek Michigan
    Posts
    1,745

    Default

    Quote Originally Posted by johnnykoo View Post
    HBK, I think we're making Master Craft and Wild's jobs too easy by answering all these questions for them. Need to make Wild work harder for his moderator role or make sure he participates more in off topic games
    I vote for making him play the off topic games!! They have been dwindling down again with not much participation, I'll have to start another "HEY!!!" thread if it doesn't pick up soon, LOL

  7. #7
    Join Date
    Aug 2011
    Posts
    142

    Default

    To report a problem with the third party offers do this...

    Go to the top of your main FB page and click on the drop down menu next to HOME (top right)

    Click Account Settings

    On the left side you will see General, Security, Notifications etc etc... Click on Payments

    First one will say Credit Balance

    Go over to the right and click on Buy More

    A little window will come up and at the bottom you will see More payment options click that

    Now click the Earn Credits

    Then click Continue

    Top right of the next window you will see Help click on it.

    Scroll down to See My Offer Status and click on it

    In the drop down Menu Click GnomeTown

    All the offers you have completed should be listed there. You will see some listing the credits you received and some where it will say Report a problem

    Click Report a Problem and fill out the form that comes up.

    You can do this for all 3rd party offers you have not been credited for.

  8. #8
    Join Date
    Oct 2011
    Location
    Battle Creek Michigan
    Posts
    1,745

    Default

    Great instructions, Vickie!!

  9. #9
    Join Date
    Aug 2011
    Location
    The Glade
    Posts
    4,970

    Default

    Quote Originally Posted by VickieS View Post
    To report a problem with the third party offers do this...

    Go to the top of your main FB page and click on the drop down menu next to HOME (top right)

    Click Account Settings

    On the left side you will see General, Security, Notifications etc etc... Click on Payments

    First one will say Credit Balance

    Go over to the right and click on Buy More

    A little window will come up and at the bottom you will see More payment options click that

    Now click the Earn Credits

    Then click Continue

    Top right of the next window you will see Help click on it.

    Scroll down to See My Offer Status and click on it

    In the drop down Menu Click GnomeTown

    All the offers you have completed should be listed there. You will see some listing the credits you received and some where it will say Report a problem

    Click Report a Problem and fill out the form that comes up.

    You can do this for all 3rd party offers you have not been credited for.
    Quote Originally Posted by hbkm0mdee View Post
    Great instructions, Vickie!!
    I agree, maybe you should post this in a guide for GT in the "Tutorials and Guides" Fourm.

    Thanks Gir for an awesome Sig!
    Feel free to send me a PM if you have a question.
    Admins Rule!

  10. #10
    Join Date
    Jul 2010
    Location
    Above the Clouds
    Posts
    2,774

    Default

    I couldn't have said it better myself!

    Thank you, VickieS!
    Master Craft!

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