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Thread: Wednesday 02/01

  1. #1
    Join Date
    Jun 2011
    Posts
    634

    Default Wednesday 02/01

    WELCOME TO FEBRUARY, SISTERS!!

    Thought I'd start the thread nice and early today for all of our European forum users. So hey. Hope everyone's day Now that gifting is (FINALLY) fixed (!!), I really want to get cracking on some of the other issues.

    I last week's WWW concluded with a discussion regarding Crafting bonus drop rates. Much like the drop rates for Galas, "Pack for ____" events, etc, there is absolutely no rhyme or reason to when or how often these items are dropped. I know it can be frustrating, but patience is key with this! Don't loose hope!

    So bring it on! Let me hear the issues. And remember, specificity is key.

    Thanks for your help, as always!

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  2. #2
    Join Date
    Jun 2011
    Posts
    319

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    I just wanted to say I've liked this SA the best. I haven't had gifting issues, so that never bothered me. I love the glam. At first I didn't know what to think of using tickets for craft items, but it is a way to lengthen the game. I have to remind myself to have patience. It has worked out well. As someone who has had things work, I can say how much fun it has been. I'm sorry so many seem to have had problems. If it matters I use chrome and I have a Mac. Firefox has worked for me also.

  3. #3

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    Quote Originally Posted by ~Whitney~ View Post
    WELCOME TO FEBRUARY, SISTERS!!

    Thought I'd start the thread nice and early today for all of our European forum users. So hey. Hope everyone's day Now that gifting is (FINALLY) fixed (!!), I really want to get cracking on some of the other issues.

    I last week's WWW concluded with a discussion regarding Crafting bonus drop rates. Much like the drop rates for Galas, "Pack for ____" events, etc, there is absolutely no rhyme or reason to when or how often these items are dropped. I know it can be frustrating, but patience is key with this! Don't loose hope!

    So bring it on! Let me hear the issues. And remember, specificity is key.

    Thanks for your help, as always!

    ~W~
    Ah Whitney, I hate to be the bearer of bad news but all of my gifts disappeared again about 30 minutes ago. I have always been able to accept them and was not one of those that went weeks without being able to accept gifts, but I have had mine disappear too many times to count. Would you please pass this on to the Team? Thanks.

  4. #4
    Join Date
    Jun 2011
    Posts
    634

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    Quote Originally Posted by Lilbitofspook View Post
    Ah Whitney, I hate to be the bearer of bad news but all of my gifts disappeared again about 30 minutes ago. I have always been able to accept them and was not one of those that went weeks without being able to accept gifts, but I have had mine disappear too many times to count. Would you please pass this on to the Team? Thanks.

    PM me your user ID immediately, please.

    Thank you.

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  5. #5
    Join Date
    Jun 2011
    Posts
    634

    Default

    Quote Originally Posted by Lilbitofspook View Post
    Ah Whitney, I hate to be the bearer of bad news but all of my gifts disappeared again about 30 minutes ago. I have always been able to accept them and was not one of those that went weeks without being able to accept gifts, but I have had mine disappear too many times to count. Would you please pass this on to the Team? Thanks.
    Also, approximately how many gifts disappeared?

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  6. #6
    Join Date
    Jun 2011
    Posts
    634

    Default

    Anyone else missing gifts. Please tell me AS SOON AS POSSIBLE. If this is an issue agian, I would like to WASTE NO TIME in relaying to the developers.

    Thank you.

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  7. #7
    Join Date
    Jan 2012
    Location
    Europe
    Posts
    197

    Default

    Quote Originally Posted by ~Whitney~ View Post
    WELCOME TO FEBRUARY, SISTERS!!

    Thought I'd start the thread nice and early today for all of our European forum users. So hey. Hope everyone's day Now that gifting is (FINALLY) fixed (!!), I really want to get cracking on some of the other issues.

    I last week's WWW concluded with a discussion regarding Crafting bonus drop rates. Much like the drop rates for Galas, "Pack for ____" events, etc, there is absolutely no rhyme or reason to when or how often these items are dropped. I know it can be frustrating, but patience is key with this! Don't loose hope!

    So bring it on! Let me hear the issues. And remember, specificity is key.

    Thanks for your help, as always!

    ~W~
    Thank you Whitney for your effort to make this discussion more accessible for Europeans. The gifting has been fixed, very happy about that and working hard in catching up with tickets and other items. Do you know till when Fairyland will be open?

    As another positive feedback, I like this one the best. The glam is really nice and classy. Love the crafts (still to do some catching up there too) and from what I heard there is no going back to prior missions to get another piece of glam. That is fantastic.
    Last edited by baladrum; 02-01-2012 at 12:35 PM. Reason: major typos

  8. #8
    Join Date
    Jun 2011
    Posts
    634

    Default

    Quote Originally Posted by tifmom View Post
    I just wanted to say I've liked this SA the best. I haven't had gifting issues, so that never bothered me. I love the glam. At first I didn't know what to think of using tickets for craft items, but it is a way to lengthen the game. I have to remind myself to have patience. It has worked out well. As someone who has had things work, I can say how much fun it has been. I'm sorry so many seem to have had problems. If it matters I use chrome and I have a Mac. Firefox has worked for me also.
    Thanks for this info. Including your browser type and version both here and in support tickets is always helpful, as often issues are isolated to specific browsers. This isn't to say that the team or myself is BLAMING the browser for the issue (I have gotten accusations of this in the past) .... it simply helps the team solve the problem for that particular browser. Simple as that.

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  9. #9
    Join Date
    Jun 2011
    Posts
    634

    Default

    Quote Originally Posted by baladrum View Post
    Thank you Whitney for your effort to make this discussion more accessible for Europeans. The gifting has been fixed, very happy about that and working hard in catching up with tickets and oterh items. Do you know till when Fairyland will be open?

    As another positive feedback, I like this one the best. The glam is really nice and classy. Love the crafts (still to do some catching up there too) and from what I heard there are no going back to prior missiosn to get another iece of glam. That is fantastic.
    No problem... it's been crazy around here, but I'm going to try my absolute best to make it on the forums earlier in the day on Wednesdays from now on. Just because you're across the pond doesn't mean you should be left out of the discussion!!

    I'm so thrilled you like the Glam and the Crafts. Love hearing positive feedback.

    ~W~
    File a Support Ticket Here: http://playdom.zendesk.com/

  10. #10
    Join Date
    Jul 2011
    Location
    Netherlands
    Posts
    339

    Default

    Quote Originally Posted by ~Whitney~ View Post
    ...

    I last week's WWW concluded with a discussion regarding Crafting bonus drop rates. Much like the drop rates for Galas, "Pack for ____" events, etc, there is absolutely no rhyme or reason to when or how often these items are dropped. I know it can be frustrating, but patience is key with this! Don't loose hope!

    So bring it on! Let me hear the issues. And remember, specificity is key.

    Thanks for your help, as always!

    ~W~
    Patience is not the point here. If I hear the number of complaints and count for my own avi's the drop rate of bonuses craft items is at least 4 times as low as in Moscow . If I look at 3 accounts in total (me, Aly, her sis) with a total of 24 avi's, all did all the craft at least once, and the "needed" ones at least 3 times, we did get ONE bonus in total....

    Would also love to hear a confirmation that this SA runs quite a bit more still. Some of my avi's are now just at their 5th day of collecting tickets...(3 before 2 after the gift glitch).

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