offer completed for earning gold, gold not earned

[noooneh]

I completed the "emusic.com" offer for earning 110 Golds. subscribed to the website and i'm a member as the instructions said. now supposed to have 110 golds added to my account

what's the problem now?

my profile on facebook is: https://www.facebook.com/DrNael

thanks

[noooneh]

and here is the reference link i got when accepting the offer

http://www.emusic.com/home/home.html?fref=201591

[hbkm0mdee]

MasterCraft has told us that gold offers are by a third-party, and Playdom doesn't have anything to do with whether you get then gold or not....You have to contact Emusic.com to ask them about your gold.....

Good luck!!

[Master Craft]

Please send in a support ticket so they can direct you to the proper support.

[snowcraig]

I just had the exact same problem. Subscribed - downloaded music - did everything I thought I was supposed to - no gold bars. Today I have watched two videos and get a notification that I've earned gold, but nothing shows up in my account. By my count I should have about 115 gold bars by now. I put in a support ticket this morning. I don't want to spend the time and effort on these things to get no reward.

[snowcraig]

I submitted a support ticket and they told me the problem was with the third party vendors. But, I don't believe this to be true. It is not like the earn gold feature is just not working with one vendor - it is several. Plus, when I emailed eMusic's support they told me that it was an issue with the game and not them. They told me to forward my confirmation of signing up with them to the game support to prove I did it so I can get my rewards.

I am frustrated by this because I try to earn gold to play this game that I enjoy. If I can't earn gold, I'm not sure I'll want to continue with the game. I would think that the game developers would be very concerned about this issue since we earn gold by visiting and supporting sponsors.

[Master Craft]

We think this is an isolated case. Please check the status of your offers through the Earn Gold button.